Our Terms and Conditions of Business

Our Terms and Conditions of Business

Offer of employment to an applicant put forward by Premier Nannies will be deemed as acceptance of these terms and conditions

Fees

Full fees are due once the offer of a position has been accepted, and must be paid within 7 days of the date of the invoice.

Late payments may be subject to a 20% surcharge per week.

If the client withdraws the offer of employment before the nanny commences work, having already agreed on the engagement either verbally or in writing, 40% of the full placement fee will be charged.

Refunds/Guarantee

Upon commencement of the position there is a probationary period of 6 weeks to establish a good working relationship. Should the arrangement prove unsatisfactory, a replacement will be offered. If no suitable replacement is available, then a refund on a pro-rata basis will be made as follows: 1-2 weeks 75%, 3-4 weeks 50%, 5-6 weeks 25%. Clients should inform Premier Nannies of their intentions to terminate employment prior to speaking with the applicant.

The guarantee will only apply where payment of the full corresponding fee has been received within the seven days of invoice date.

The guarantee will be void where the original job specification/contract has been changed. Although Premier Nannies endeavours to introduce only candidates of the highest calibre, we cannot be held liable for any loss, damage or personal injury arising from an introduction. Responsibility as to the suitability of an applicant rests with the client.

Premier Nannies does not operate a payroll. All wages and expenses for both permanent and temporary staff should be made direct to the employee.

Should the employee’s position be extended in any way (ie temporary nanny offered a permanent position/temporary nanny re-engaged, or part-time nanny offered full-time hours) additional fees will be charged as applicable. All applicants’ details are submitted in strict confidence and must be treated as such. Should an app’s details be passed to a third party, fees will be charged at the standard agency rate if an offer of employment is made.

We would be more than happy to answer any of your questions